Yes, but it must be fully disclosed, and it cannot lead to practices that disadvantage customers. If payment for order flow influenced how trades were handled, it may be a violation of best execution rules.

Possibly. Even if you never placed a trade, you may have a claim if outages locked you into positions, prevented you from managing risk, or caused damages. Each case depends on your account records, investment objectives, and what the platform represented to you.

Yes. Robinhood and similar platforms are broker-dealers subject to FINRA and SEC rules. They cannot excuse trading restrictions or outages simply because investors use a self-directed account. If you were restricted from trading during a critical moment, such as the GameStop or AMC events in January 2021, you may have a claim.

Yes. Securities claims are subject to strict time limits, including FINRA Rule 12206, which can bar claims that are not filed within six years of the events giving rise to the dispute. GWG L Bonds typically renewed automatically at maturity unless investors gave notice. More than half were not redeemed but rolled into new bonds. These renewals can affect when the clock starts for certain claims. Because these time limits can permanently bar recovery, it is critical to act promptly and evaluate your claim as soon as possible. Contact us now to protect your rights.  

You owe no legal fees unless we recover money for you. We handle these cases under a contingency fee arrangement.

FINRA arbitration is a forum for disputes between investors and brokerage firms. It is generally faster, confidential, and more favorable to investors than court. Arbitrators can award damages for investment losses caused by unsuitable sales and misrepresentations.

The GWG Wind Down Trust projects distributions of only 2–3% of invested principal. That means an investor who put in $100,000 may receive as little as $2,693.97 or as much as $3,438.03. For most investors, that is not a meaningful recovery.