Investor FAQs | FINRA Arbitration Law Firm

Is payment for order flow legal?

Yes, but it must be fully disclosed, and it cannot lead to practices that disadvantage customers. If payment for order flow influenced how trades were handled, it may be a violation of best execution rules.

Do I have a claim if Robinhood’s platform went down during volatility?

Possibly. Even if you never placed a trade, you may have a claim if outages locked you into positions, prevented you from managing risk, or caused damages. Each case depends on your account records, investment objectives, and what the platform represented to you.

Can self-traders sue Robinhood for trading restrictions?

Yes. Robinhood and similar platforms are broker-dealers subject to FINRA and SEC rules. They cannot excuse trading restrictions or outages simply because investors use a self-directed account. If you were restricted from trading during a critical moment, such as the GameStop or AMC events in January 2021, you may have a claim.

Is there a time limit to file a GWG L Bonds claim?

Yes. Securities claims are subject to strict time limits, including FINRA Rule 12206, which can bar claims that are not filed within six years of the events giving rise to the dispute. GWG L Bonds typically renewed automatically at maturity unless investors gave notice. More than half were not redeemed but rolled into new bonds. These renewals can affect when the clock starts for certain claims. Because these time limits can permanently bar recovery, it is critical to act promptly and evaluate your claim as soon as possible. Contact us now to protect your rights.

How much does it cost to bring a claim?

You owe no legal fees unless we recover money for you. We handle these cases under a contingency fee arrangement.

How does FINRA arbitration work?

FINRA arbitration is a forum for disputes between investors and brokerage firms. It is generally faster, confidential, and more favorable to investors than court. Arbitrators can award damages for investment losses caused by unsuitable sales and misrepresentations.

What will I recover from the GWG bankruptcy?

As of July 2026, the GWG Wind Down Trust estimates cumulative distributions of approximately 3.912% to former GWG bondholders based on their pre-petition GWG L Bond holdings, or approximately $3,912 for every $100,000 invested. While additional distributions may occur, the bankruptcy recovery is expected to represent only a small fraction of investors' losses. Investors do not have to wait for future Wind Down Trust distributions before pursuing FINRA arbitration claims against the brokerage firms or financial advisors that recommended GWG L Bonds.

1 2 3 4 … 8

Investor Claims

Turning Broker Betrayal Into Broker Accountability

Fraud or Misrepresentation Alternative Investments Unsuitable Investments GWG L Bonds Claims Selling Away

Securities Violations

Robinhood & Self-Directed Investor Claims

Failure to Supervise Breach of Fiduciary Duty Broker Negligence

Our blog

New to FINRA arbitration? Have questions about the cases we take? We invite you to check out our Investor Guide to Securities Arbitration.

an artist's rendering of mixed-us residential and commercial real estate, from a bird's eye view

DealPoint Merrill

Altamirano PLLC Investigating DealPoint Merrill Following Distribution Suspension in the DPM Belle Oaks Marketplace Fund I, LLC

Altamirano PLLC is investigating potential FINRA arbitration claims on behalf of investors in the DealPoint Merrill DPM Belle…

Aug 03, 2026

by Jorge Altamirano

a black and white image of some commercial buildings

FINRA Arbitration

Altamirano PLLC Files $765,000 FINRA Arbitration Against Cabin Securities Over Delaware Statutory Trust Investments

Altamirano PLLC has filed a FINRA arbitration claim against Cabin Securities, Inc. over its recommendations to invest in…

Jul 29, 2026

by Jorge Altamirano

Close-up of a sleek blue credit card with a metallic chip and embossed numbers, set against a dark textured background.

Robinhood

Robinhood Outage (October 2025): Can Investors Recover Trading Losses?

Investors have increasingly reported disruptions occurring during periods of heightened market activity, including prior incidents involving trading restrictions, delayed executions, and system slowdowns. While any single outage may be attributed to technical failure, repeated disruptions can raise more serious concerns about system capacity, infrastructure investment, and risk management practices.

Jun 30, 2026

by Jorge Altamirano

All Blog Posts